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Do you need online auto repair diagnostic and troubleshooting information? We offer low cost online advice service packages.
Learn more ...

Auto Repair Advice and Diagnostic Troubleshooting

Welcome to Ace Auto 1's auto repair advice page. Here you will have access to many years of auto repair experience from an ASE certified L-1 technician with over 20 years of auto repair experience so ...

Don't just change part after part.
Get professional help here from the pros.

Before you order auto repair advice, please visit the FAQ and Blog to see if your problem may have already been identified, solved and posted.

If not, fill out our convenient symptoms form with the make, model, year and symptoms: no start, hard to start, runs poorly after starting, etc.

Choose an advice option that you desire.

Option #1 - Economy Option only $5.95 (plus any applicable sales taxes).

I will review your question and using the information you provide, research all available information sources and provide you with the most likely cause for your symptoms. I will contact you after 7:00 pm Pacific Time on the day of your submittal.

(No follow-up available with this option)


Option #2 - Best Value Package $12.95 . (plus any applicable sales taxes).

You may email your question to me. I will review your question and using the information you provide, advise you of the best course of action to take. I will assist in any needed testing or troubleshooting information. I will contact you after 7:00 pm Pacific Time on the day of your submittal. I will follow-up with you until your problem is resolved.




Wondering if we have experience with your type of vehicle?
Click here to view a list of the cars we have repaired.


Randy, thanks for your help. Everything you advised worked! ... I think your service was great and a bargain at $9.95 for the phone call and the sound advice. My son and I enjoying working on his 1965 Mustang together and you made it possible for us to do it ourselves! I will let all my friends know about your service. Thanks. Dave Weaver

I called the 24 hr cell number and Randy hooked me up with the info I needed. I will be recommending this site to everyone I know who likes to complete their own repairs. This site puts Haynes manuals to shame!!!

Found the info I wanted. You're the greatest! speedy00soul@yahoo.com

Step 1:

All fields marked with an * are required.
*First Name:
*Last Name:
*Email:
*Telephone:
*Vehicle Make:
*Vehicle year:
*Model:
*Vin number:
*Engine size (liters):
*Mileage:
Please pick a system related to your problem:
Is the problem intermittent?
Did the temperature gauge go too high
or in the red?
Problem occurs when engine is:
Problem occurs:
Speed problem occurs:
Climate conditions:
Starting Problems:
Idling Conditions: Too Slow At All Times
Rough Or Uneven
Too Slow With A/C On
Fluctuates Up And Down
Too Fast
Running Conditions: Runs Rough
Lacks Power
Hesitates Or Stumbles On Acceleration
Bucks And Jerks
Engine Knocks, Pings or Rattles
Backfires
Poor Fuel Economy
Misfires Or Cuts Out
Surges And/Or Chuggles
Dieseling Or Run-On
Engine Light Always On
Engine Light On Sometimes
Fuel, Gas Or Sulfur Smell
Auto Transmission Problems:
Handling:
Noise Problem (Explain):
Odor Problem (Explain):
Driving Conditions When Problem Occurs: Short - Less Than 2 Miles
2-10 Miles
Long - More Than 10 Miles
Stop And Go
While Turning
While Braking
At Gear Engagement
With A/C Operating
With Headlights On
During Acceleration
During Deceleration
Mostly Downhill
Mostly Uphill
Mostly Level
Mostly Curvy
Rough Road
Driving Habits: Drive Hard Before Engine Is Warmed
Allow Engine To Warm
Mostly City Driving
Mostly Highway Driving
Park Vehicle Inside
Park Vehicle Outside
Average Miles Driven Per day:
Trouble Codes (please list)
What testing equipment do you have available?
Have you replaced or had any parts replaced in an effort to cure this current system? Please list them here:
Please tell me of any improvements or additional symptoms these parts created.
Documents and component locators needed:
Detailed explanation of problem:

The information you receive does not constitute a professional examination of your vehicle, and is provided solely for educational and informational purposes only.

You agree and understand that Randy Harkins, Ace Auto 1, Ace Automotive and aceautomotive1.com have no responsibility or control over the content of any information you receive.

You hereby agree to release and forever hold harmless both Ace Auto 1, Ace Automotive, aceautomotive1.com and the technician answering your question from any claim or liability whatsoever, resulting from any action/inaction or repair attempted by you or anyone else to the vehicle in question, as a result of information/advice supplied herein.



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